![]() ![]() ![]() The Microsoft support agent will give you a security code-enter it when prompted. Here’s what to do if you’re working with a Microsoft support agent and they tell you to open the Quick Assist app: The app connects your computer with the Microsoft support agent’s computer using a remote connection. Use the Quick Assist web app to get help with your computer directly from Microsoft support agents. Quick Assist web appįor: Windows 8.1, supported Windows Server versions, supported macOS versions Option 3: Select the Search bar or Search icon, enter quick assist, then select Quick Assist in the list of results.Īfter Quick Assist opens, enter the code provided to you by Microsoft. If the self-help answers dont resolve your issue, try a different search, or scroll to the bottom of the Help pane and, under Still need. ![]() Enter your question or issue in the Search Help box on the right, and then press Return. In Windows 10: Select Start > Windows Accessories > Quick Assist. To see self-help answers, or to get support via email, Select Help from the top menu then Help. In Windows 11: Select Start > All apps > Quick Assist. Option 1: Press Ctrl + Windows logo key + Q at the same time. To open Quick Assist on your Windows 10/11 PC, do one of the following: Somewhere in Microsofts computer they have an email that I used 20 years ago and no longer recall the password - they have locked me out of my outlook account - and with the bad email address I am unable to clear the blockage - does anyone have any ideas on how to do that. Important: You might need to update Quick Assist to continue using it. ![]()
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